Solutions
Probes, monitoring and test equipment
Network Quality Is Our Beacon.
RCATSONE is a leading provider of end-to-end monitoring and test equipment, software and real-time analytics to the global telecommunications industry.
We are experts in technology design, build and delivery
RCATSONE offers end-to-end validation of mobile, voice, data, messaging and billing services, through geographically distributed architecture of embedded probes and management systems.
3+ Continents Serviced
Our distributed architecture scales across hundreds of geographically dispersed locations in North America, South America and Asia
4Mil Tests Performed/Day
Our robust solution improves consistency in customer experience by performing a common set of tests throughout the entire network footprint
55% Reduction in Dropped Calls
Wireless operators face enormous pressure to attract and retain subscribers through improved network quality
The RCATSONE advantage.
Revenue / Billing Assurance
Automated and campaign-driven testing of mediation & billing systems ensure billing accuracy and associated profitability. Reduce operating costs and revenue leakage through CDR comparison and reconciliation
Network Quality Assurance
Automated monitoring of service performance to guarantee quality across all voice, message, and data services. Performing tests through entire network footprint ensures consistent customer experience. Increase service quality through SLA performance and adherence. Validation of pre and post deployment service performance during network changes and updates
Roaming / Service Performance
Optimize roaming and service through automated network testing of key performance & quality indicators. Evaluation and management of vendors based upon service performance
Wireless and Wireline Engineering
Our patented technology allows for network testing across wireless and wireline services from remote locations. Target issues through selective on-demand tests. Automatically verify proper operation and quality of new and existing services and features. Pre-emptive issue resolution through in-depth fault segmentation and troubleshooting. Support for LTE / HSPA+ / HSDPA / HSUPA / EDGE / GPRS / GSM(2G/3G/4G) networks.
OUR HARDWARE
Our remote test probes allow Service Providers to actively test and improve the quality of services delivered to their end customers. Operators can target which services they would like to test and gain the flexibility to add new tests to existing field-deployed probes.
As part of our patented system, this integrated solution provides real-time, network-wide performance and availability information. This information provides the tools to meet customer’s service quality expectations – helping to attract and retain subscribers, increase revenues and reduce costs.
Mobile Telecommunications
RCATSONE supports 5G (in development), LTE (4G), GSM (3G), HSPA, WCDMA and CDMA2000 networks, offering end-to-end validation of mobile, voice, data, messaging and billing services, through geographically distributed architecture of embedded probes and management systems.
Ethernet / Internet
We also offer network-based products with end-to-end Ethernet validation for HTTP throughput, latency, jitter, VoIP and SIP services. Our solutions allow clients to gain insight into their network’s service quality as experienced by their end users.
Connect your world with RCATSONE
Performance
We improve consistency in customer experience by performing a common set of tests throughout the entire network footprint. These tests are executed in a fully automated fashion.
Proof
We increase operator visibility of service quality by providing network-wide reporting of measurements based on quality indicators (KQI’s) and key performance indicators (KPI’s).
Profitability
Reduce churn and increase customer satisfaction through proactive management of issues highlighted by the RCATSONE platform.
BASIC DATA – SERVICE VALUE PACKAGE
Validating the end users experience of accessing basic data services
Our Basic Data Service Value Package (SVP) enables wireless service providers to test how their end users experience basic access to their data services. It validates basic data connectivity quality and performance including session establishment, session connection and session integrity. For each data test, the Basic Data SVP records detailed information regarding the data service, as well subscriber, mobile phone and network infrastructure information. Real-time results reporting provide operators with full visibility into their network’s current performance, enabling them to respond rapidly to issues.
The SVP can deliver fully customizable test profiles to validate a variety of data service scenarios specific to mobile phones and networks. In addition to the fully automated test mode, the solution offers an interactive mode for validating network modifications prior to deployment or for troubleshooting network or service issues. For testing that requires HLR interaction, the Basic Data SVP enables access and control of external network nodes via custom integration or telnet-based programs.
Key Features
- Validation of basic data access and services from a subscriber perspective
- Establishes data connections, test ping and FTP through the operator’s network
- Enables continuous monitoring of service quality and availability from a large number of geographically-dispersed locations
- Supports RCATSONE Mobile Identity (MI) Server, which provides a centrally-located pool of SIM modules for testing various subscriber profiles in remote locations
- Flexible and extensible script language with advanced parameterization, control and logging functionality
- HLR access and control via custom integration or SSH-based CLI scripts
- Interactive mode for test development and troubleshooting.
Benefits
- Faster detection of customer-impacting problems facilitates resolution for increased customer satisfaction
- Greater customer satisfaction reduces churn and increases revenues
- Automated monitoring, testing, and reporting decreases operating costs
- Network-wide, real-time reporting of measurements and key performance indicators (KPIs) increases operator visibility of service quality
- Performing a common set of tests throughout the entire network footprint ensures more consistent customer experience
- Extensive recursive testing capability reduces the time required and associated risk of network infrastructure installation or modification.
RCATSONE BASIC VOICE – SERVICE VALUE PACKAGE
Validating the end users experience of accessing basic voice services
Our Basic Voice Service Value Package (SVP) enables wireless service providers to test the end user’s service quality experience when making basic voice calls. It validates the quality and performance of mobile-to-mobile, mobile-to-landline and landline-to-mobile calls for local, long-distance and international calling scenarios. For each call, it records detailed call information, as well as subscriber, mobile phone and network infrastructure information. Real-time results reporting provide operators with full visibility into their network’s current performance, enabling them to respond rapidly to issues.
Basic Voice SVP provides test profiles to validate a variety of QoS test scenarios. These fully parameterized and extensible profiles are specific to mobile phones and networks and can be customized to address complex or operator-specific test requirements. In addition to the fully automated test mode, the solution offers an interactive mode for validating network modifications prior to deployment or for troubleshooting network or service issues. For testing that requires HLR interaction, the Basic Voice SVP enables access and control of external network nodes via custom integration or telnet-based programs.
Key Features
- Validation of voice calls from a subscriber perspective
- Enables continuous monitoring of service quality and availability from a large number of geographically-dispersed locations
- Supports RCATSONE’s Mobile Identity (MI) Server, providing a centrally-located pool of SIM modules for testing various subscriber profiles in remote locations
- Flexible and extensible script language with advanced parameterization, control and logging functionality
- HLR access and control via custom integration or SSH-based CLI scripts
- Interactive mode for test development and troubleshooting.
Benefits
- Faster detection of customer-impacting problems facilitates resolution for increased customer satisfaction
- Greater customer satisfaction reduces churn and increases revenues
- Automated monitoring, testing, and reporting decreases operating costs
- Network-wide, real-time reporting of measurements and key performance indicators (KPIs) increases operator visibility of service quality
- Performing a common set of tests throughout the entire network footprint ensures more consistent customer experience
- Extensive recursive testing capability reduces the time required and associated risk of network infrastructure installation or modification.
RCATSONE SUPPLEMENTARY SERVICES – SERVICE VALUE PACKAGE
Validating the end users experience of supplementary services
The Supplementary Services Service Value Package (SVP) enables wireless service providers to test an end user’s experience for expected behaviour and quality of service with supplementary services like caller ID, call waiting, forwarding, call hold and call barring. The Supplementary Services SVP provides test profiles to verify that supplementary services operate as intended and are properly provisioned for both local and roaming subscribers.
Specific to mobile phones and networks, these test profiles are fully parameterized and extensible, which lets operators develop their own profiles to address complex or operator-specific test requirements. In addition to the fully automated test mode, the solution also provides operators with an interactive mode for validating network modifications prior to deployment or for troubleshooting network or service issues. For testing that requires HLR interaction, the Supplementary Services SVP enables access and control of external network nodes via custom integration.
Key Features
- Validation of supplementary services from a subscriber perspective
- Tests caller ID, call waiting, forwarding, call hold and call barring within an operator’s network
- Enables continuous monitoring of service quality and availability from a large number of geographically- dispersed locations
- Supports RCATSONETM Mobile Identity (MI) ServerTM, providing a centrally-located pool of SIM modules for testing various subscriber profiles in remote locations
- Flexible and extensible script language with advanced parameterization, control and logging functionality
- HLR access and control via custom integration or SSH-based CLI scripts
- Interactive mode for test development and troubleshooting.
Benefits
- Faster detection of customer-impacting problems facilitates resolution for increased customer satisfaction
- Greater customer satisfaction reduces churn and increases revenues
- Automated monitoring, testing, and reporting decreases operating costs
- Network-wide, real-time reporting of measurements and key performance indicators (KPIs) increases operator visibility of service quality
- Performing a common set of tests throughout the entire network footprint ensures more consistent customer experience
- Extensive recursive testing capability reduces the time required and associated risk of network infrastructure installation or modification.
RCATSONE VOICE QUALITY – SERVICE VALUE PACKAGE
Validating the end users experience of voice quality services
The Voice Quality Service Value Package (SVP) is an automated, distributed solution to proactively test voice quality over a variety of call scenarios across various locations within an operator’s network. For each test, the VQ SVP validates end-to-end voice calls over the air interface and through the operator’s network. It then assesses the speech quality of the voice call using industry-standard ITU algorithms that specifically address impairments commonly found in wireless and packet-based networks. The Voice Quality SVP compares the received audio with the sent audio, producing a Mean Opinion Score (MOS) that predicts overall subjective listening quality without requiring actual human testing. Real-time results reporting provide operators with full visibility into their network’s current performance, enabling them to respond rapidly to issues. Using this information, operators can enhance performance for greater profitability.
The Voice Quality SVP enables operators to test a variety of local and long distance scenarios, including mobile-to-mobile, mobile-to-wireline and wireline-to-mobile and compare the quality associated with specific access technologies (i.e., GSM vs. UMTS) or core networks (circuit-switched vs. packet-based.) Specific to mobile phones and networks, these test profiles are fully parameterized and extensible, which lets operators develop their own profiles to address complex or operator-specific test requirements. In addition to the fully automated test mode, the solution also provides operators with an interactive mode for validating network modifications prior to deployment or for troubleshooting network or service issues.
Key Features
- Fully-automated solution for testing voice quality from an end-user perspective
- Originates and terminates voice calls throughout the operator’s network
- Supports industry-standard speech quality algorithms for mobile-to-mobile, mobile-to-wireline and wireline-to-mobile calls
- Validation of voice calls from a subscriber perspective
- Enables continuous monitoring of service quality and availability from large numbers of geographically-dispersed locations
- Supports RCATSONE Mobile Identity (MI) ServerTM, providing a centrally-located pool of SIM modules for testing various subscriber profiles in remote locations
- Flexible and extensible script language with advanced parameterization, control and logging functionality
- HLR access and control via custom integration or SSH-based CLI scripts
- Interactive mode for test development and troubleshooting.
Benefits
- Faster detection of customer-impacting problems facilitates resolution for increased customer satisfaction
- Greater customer satisfaction reduces churn and increases revenues
- Automated monitoring, testing, and reporting decreases operating costs
- Network-wide, real-time reporting of measurements and key performance indicators (KPIs) increases operator visibility of service quality
- Performing a common set of tests throughout the entire network footprint ensures more consistent customer experience
- Extensive recursive testing capability reduces the time required and associated risk of network infrastructure installation or modification.
